Choosing an ERP system is a major decision—but selecting the right software is only half the battle. Success requires a partner who can guide you through implementation, data migration, training, custom development, and ongoing optimization.
At CDR Software, we offer more than powerful ERP tools. Our professional services are designed specifically for convenience distributors and tailored to help you get the most out of your investment from day one. With deep industry expertise and a hands-on approach, we’re with you every step of the way—long after the software is installed.
1. Strategic ERP Implementation
ERP implementation isn’t just about getting a system up and running—it’s about laying the groundwork for operational success. CDR’s implementation services are designed to ensure your ERP launch is efficient, effective, and aligned with the way you do business.
Throughout the implementation phase, we guide you with:
- Business Process Review: We learn how your team operates and document your current systems to ensure DAC ERP is configured to support your specific needs.
- Tailored System Configuration: Our team maps the ERP to your workflows, ensuring seamless handling of everything from order processing to customer pricing.
- Dedicated Project Management: You’ll have clear timelines, regular updates, and direct access to implementation experts who know your industry.
- Go-Live Preparation: We help test your environment, review performance, and train your internal champions—so everything is in place before launch day.
With CDR, implementation is never one-size-fits-all. It’s a structured, phased approach designed to minimize disruption, reduce risk, and position your business for long-term success.
2. Data Migration & Reporting
A successful ERP system starts with clean, reliable data. That’s why CDR Software takes a hands-on, detail-oriented approach to data migration—ensuring your historical and operational information transfers accurately and is structured for real-world use from day one.
Our services include:
- Data Mapping & Cleanup: We identify and resolve data issues before migration—such as duplicates, outdated entries, or inconsistent formats—so you start with clean, organized records.
- Structured Imports: Our team prepares your data for secure transfer into DAC ERP, aligning it with your new system’s structure for consistency and usability.
- Historical Data Considerations: We help you determine which historical records should be brought forward and how they’ll be accessed in the new system.
- Report Building & Setup: After migration, we help you create dashboards and reports that offer clarity—not clutter—so your team can make better decisions faster.
We don’t just move your data—we help you make sense of it. With accurate reporting and clean starting points, your ERP system becomes a powerful tool for insight and action from day one.
3. Training & Onboarding
Even the best ERP system can fall short if users aren’t confident in how to use it. That’s why CDR’s professional services include comprehensive training and onboarding tailored to the needs of your team—ensuring faster adoption, fewer errors, and stronger day-to-day performance.
Here’s how we set your team up for success:
- Role-Based Training: We provide tailored guidance based on job function, so every user learns exactly what they need to do their job efficiently.
- On-Site Support During Go-Live: When it’s time to launch, our team is there with you—on-site and hands-on—to assist your users, answer questions, and resolve any issues in real time.
- Clear Documentation & User Guides: Easy-to-follow materials support ongoing learning and serve as a reference long after the initial rollout.
With the right training and onboarding, your staff gains the confidence to use DAC ERP effectively—maximizing system adoption and minimizing disruptions.
4. Custom Development & Integration
No two distributors operate exactly alike. That’s why CDR Software offers custom development and integration services to ensure your ERP system works the way you work—not the other way around.
Our services include:
- Custom Feature Development: We build enhancements specific to your business needs, from unique pricing structures to delivery scheduling tools.
- Third-Party Integrations: We connect DAC ERP with the other systems that power your business—such as EDI partners, logistics tools, or mobile apps—so data flows where it needs to, without manual workarounds.
- Upgrade-Safe Design: Our customizations are developed with long-term compatibility in mind, ensuring smooth updates as your ERP system evolves.
- Consultative Development: We don’t just take requests—we work with you to explore better ways to meet your operational goals, often uncovering smarter solutions in the process.
With CDR, customization doesn’t mean complexity—it means flexibility that works in your favor.
5. Ongoing Consulting & Optimization
The real power of your ERP system unfolds over time. As your business grows, processes evolve, and new challenges emerge, CDR’s professional services team stays with you—offering proactive guidance, system tuning, and strategic recommendations to ensure you continue getting the most from DAC ERP.
We support your long-term success through:
- Post-Go-Live System Reviews: After implementation, we revisit your setup to fine-tune performance and identify opportunities for improvement.
- Operational Audits & Efficiency Recommendations: As your business evolves, we help assess workflows and recommend changes that reduce manual steps and increase accuracy.
- Advanced Feature Rollouts: Many businesses underutilize their ERP. We help you gradually adopt more powerful features as your team grows more comfortable.
- Scalable Support: Whether you’re opening new locations, adding product lines, or expanding delivery routes, we ensure your ERP scales with you.
With CDR, you don’t just get a software vendor—you gain a committed advisor who helps you adapt, grow, and improve long after your system is in place.
6. The CDR Difference
CDR Software has been working with convenience distributors for decades. We understand the tight margins, complex pricing models, high-volume order flows, and the pressure to deliver quickly and accurately. That industry knowledge is built into everything we do—from how we configure your system to how we support your staff.
What makes CDR different:
- Deep Distribution Expertise: We don’t need a learning curve. Our team understands your business on day one.
- Personalized Support: You’ll never be routed through layers of disconnected support staff. You’ll work with experienced professionals who know your system—and your goals.
- Long-Term Mindset: We’re in it for the long haul. Our relationships often span decades, because our customers know we show up, stay engaged, and keep delivering value.
With CDR, professional services aren’t an add-on. They’re an essential part of what makes our ERP system successful for distributors like you.
Conclusion: Build More Than a System—Build a Partnership
ERP software is only as powerful as the partnership behind it. At CDR Software, we combine robust tools with proven professional services to help convenience distributors implement, optimize, and grow with confidence.
Whether you’re switching from a legacy system or refining your current setup, we’re here to support your success—every step of the way.
Let’s Talk About What’s Next
Ready to get more from your ERP? Let’s connect. Our team is here to help you plan smarter, implement faster, and grow stronger with DAC ERP.
