Support Request Form /
DAC User Guide
Our support team is here to help keep your business running smoothly and efficiently.
Registered users of DAC can access our CDR Client Portal for prompt assistance with most issues.
Use the client portal to request support, ask your support team questions, view the status of requests, and make product suggestions.
Our support staff will work with you directly in the portal. We have the ability to access your software remotely to expedite problem resolution.
DAC users can register to use the CDR Client Portal or can receive support by telephone by calling us at +1 (985) 626-8408 and asking for DAC Support.
Links For Additional Support:
Web Console
DAC User Guide
- Billing File Maintenance
- CipherLab Units For Use By Customers
- CipherLab Units For Use By Salesmen
- Order Books
- Pre-book Orders
- Retail Shelf Labels
Billing Quick Reference Guides
- Auto-printed Picks
- DAC Contracts
- Global Price Changing
- Manual-printed Picks
- Price Inquiry
- Voiding Posted Orders
DAC Colors Quick Reference Guide
DAC Data Library Files
DAC Data Worksheets
EDI – CV1 Integration Module Programmer’s Guide
- Billing File Maintenance
- Customer File Maintenance
- DAC Data Library Files
- Item File Maintenance
- System File Maintenance
- Tax System
- Vendors
Inventory Quick Reference Guides
- Adjustments – Item Quantity Method
- Adjustments – Item/Location Quantity Method
- Adjustments – Location Quantity Transfer Method
- Global Price Changing Quick Reference Guide
- Item Data Worksheets
- Location Data Worksheet
- Vendor Data Worksheet
Quick Reference Guides
- Accounts Payable
- Accounts Receivable
- Adjustments – Item Quantity Method
- Adjustments – Item/Location Quantity Method
- Adjustments – Location Quantity Transfer Method
- AS/400 Commands
- Auto-printed Picks
- Closing
- Customer
- DAC Colors
- DAC Contracts
- Global Price Changing
- New General Ledger Accounts
- Price Inquiry
- Purchasing
- Voiding Posted Orders
Reports
Warehousing Quick Reference Guides
- Adjustments – Item Quantity Method
- Adjustments – Item Location/Quantity Method
- Adjustments – Location Quantity Transfer Method
Worksheets
